Great magazine but app rarely works. As mentioned often have to download and re download several times (if the download even works) due to some error preventing the mag from opening. Every month its a frustrating process. Support although willing to compensate by refund or a zinio subscription cant fix the app. I just want to read Cosmo on my iPad using my iTunes account for payment. Zinio works well so far but uses credit card for payment. Shame this app is so bad.